Located Leadership & Support Team
Timothy Pappalardo - Founder & CEO
Timothy Pappalardo (he/him/his) created Located because the conventional process for site selection couldn’t keep up with his fast pace and persistence to locate amazing venues.
For well over a decade, he’s helped all types of organizations — from corporations to non-profits — place events worldwide. His network of social and professional connections is massive, adding great benefit to the clients he serves.
Having earned his chops in acting (he currently performs at the MET Opera in NYC), he’s attracted a number of entertainment industry clients — sourcing room blocks for LIVE theatrical touring productions, feature films and television.
Prior to Located, Tim was an Events Manager within the non-profit and corporate sections - and comes with a unique perspective. Having been a planner, he knows ALL that it takes to produce a stellar program. From small room blocks to large conventions, Tim has planned it.
When not working, Tim loves to TRAVEL — discovering new places, while spending time with friends and family. He resides in Forest Hills & Barryville, NY, and winters in Miami Beach. Tim is the proud parent of Jett, an adorable maltese/yorkie!
Location: Forest Hills, NY
Time Zone: Eastern Standard Time
Talk to Tim:
O: 646-330-4559
M: 516-850-3663
Sam Arlen, Client Services Associate
Emily Pierre, Client Services Manager
Emily Pierre, Client Services Manager
Sam Arlen (he/him/his) has been working in entertainment and customer service for over a decade. At Located, he works closely with the leadership team, helping to make the magic happen.
With a background in theater and over 10 years working in and traveling for show business, he has a unique and personal insight to what it takes to provide an extraordinary hotel and travel experience. With a passion for communication and kindness, he is happy to answer any concerns or problem solve to make the best possible experience for all our clients. Working to fill specific needs efficiently is his bread and butter.
Sam is a native New Yorker and currently resides in Queens. He is an avid runner, gamer, and traveler. He also enjoys the food and theater scene, as well as a good twirl at a tea dance.
Location: New York, NY
Time Zone: Eastern Standard Time
Talk to Sam:
M: 516-509-8054
Emily Pierre, Client Services Manager
Emily Pierre, Client Services Manager
Emily Pierre, Client Services Manager
Emily Pierre (she/her/hers) is excited to put her organizational and customer service skills back to work here at Located in her role as Client Services Manager.
Emily spent many years in Executive Administrative and Office Management roles at marketing and recruiting firms. She successfully supported the executive leadership team, enjoys fast pace environments and is always eager to learn more.
In her free time, Emily loves to cook! She enjoys adventures with her husband, two children and puppy. She likes to stay active by running, playing tennis and golf.
Location: Nashville, TN
Time Zone: Central Standard Time
Talk to Emily:
M: 312-399-4361
Mike Pappalardo - Manager, Sales
Sarah Gagnon - Events Manager, Consultant
Sarah Gagnon - Events Manager, Consultant
Mike Pappalardo (he/him/his) is an accomplished public-school teacher & coach. Having played College Football, Mike understands the game at a high level and brings his knowledge and expertise to the field. For over 20 years, Mike has been coaching football, basketball, lacrosse, and track. From varsity programs to middle school teams, Mike has consistently demonstrated a strong commitment to the development and success of his players.
Mike generously volunteers his time with several youth organizations: Police Athletic League (PAL), Infant Jesus Basketball, and Mount Sinai Youth Lacrosse.
In recognition of his outstanding coaching expertise, Mike was honored as a 2017 New York State & SCWBCA Coach of the Year. These awards are a testament to his hard work, dedication, and the positive impact he has made on the basketball community in New York State.
Mike is a dedicated husband and father of 2 children, who resides in Long Island, NY. His experience and volunteer efforts in coaching make him an invaluable asset within the sports community and to the team at Located, handling Team Sports Sales!
Location: Mount Sinai, NY
Time Zone: Central Standard Time
Talk to Mike:
M: 516-317-1301
Sarah Gagnon - Events Manager, Consultant
Sarah Gagnon - Events Manager, Consultant
Sarah Gagnon - Events Manager, Consultant
Sarah Gagnon (she/her/hers) is an accomplished and driven Event Manager, committed to transforming visions into meticulously executed events. She thrives in collaborative settings, forging partnerships with clients that allow her to understand and effectively execute their unique objectives. Sarah cherishes every client interaction, dedicating herself to ensure that each one is positive, and carries this ethos into her planning, creating memorable experiences for attendees.
An effective communicator and exceptional team player, Sarah uses her organizational abilities to ensure a seamless flow in all stages of event management. She possesses a demonstrated history of managing multiple events simultaneously, applying her superb time management skills, and laser-like focus on detail to ensure every element of an event aligns perfectly with the intended vision.
From vendor selection and negotiation to budget preparation, she leaves no stone unturned, employing her eye for detail to provide clients with an experience that meets their expectations and goes beyond. Even after an event, her dedication is unwavering, as she engages in thorough post-event reconciliation to guarantee all accounts are settled, and lessons are learned for future engagements.
Education and Credentials
Sarah holds a Bachelor of Hotel & Resort Management from Southern New Hampshire University. Her academic background reinforces her professional acumen, equipping her with a deep understanding of the hospitality industry and how to navigate its challenges to create standout experiences. Her attention to detail extends from the grandest of plans to the minutest of elements, ensuring that all her events are managed with an uncompromising standard of excellence.
Location: Danvers, MA
Time Zone: Central Standard Time
To contact Sarah Gagnon, please reach out to Tim Pappalardo or Katie Hartig via email: